Terms of service
Our Terms of Service
- General Agreement By placing an order with Justintime, you have now agreed to the given terms below. We reserve the right to update these terms at any time without prior notice.
2. Pre-Order Policy
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Production Time: All items are made to order. By purchasing, you have acknowledged that dispatch may take up to 30 days.
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Cancellations: Once an order is placed and production has begun, cancellations are not permitted under any instance.
3. Returns & Refunds
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All Sales Final: Due to the limited nature of our pre-orders, we do not offer returns, refunds, or exchanges for wrong sizing or change of mind.
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Defective Items: We only offer refunds or replacements if an item is received with a manufacturing defect, this does not include transit defections.
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Reporting Defects: You must email Justintimetemp@gmail.com or contact @justintime.gb on instagram with clear photos of the defect within 24 hours of delivery. Claims made after this window will not be accepted.
- Returns: When returning items, justintime is not liable to pay for the return shipping. To return you will only receive 60% of the original sum of purchase back. This is non negotiable.
4. Shipping & Delivery
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Carrier: We ship via Royal Mail.
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Liability: Risk of loss passes to you once we hand the package to Royal Mail. We are not responsible for lost, stolen, damaged or delayed packages once they are in the carrier's possession.
5. Product Accuracy We have made every effort to display the colors and images of our products accurately. However, we cannot guarantee that your device's display of any color will be 100% accurate.
6. Contact Information For any questions regarding these terms or your order, please contact us at Justintimetemp@gmail.com or @justintime.gb on instagram.